1111bet Privacy Policy

Types of Collected Information

1111bet may collect the following types of information for the purpose of creating accounts and providing services:

1.1 Information Provided Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• National ID or passport details (for identity verification)
• Financial transaction details — information related to bKash, Nagad, Rocket, Upay, or bank transfers
• Deposit and withdrawal history

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Session duration and page view history
• Cookie and local storage data
• Login time and login location

1111bet never sells this information to third parties. It is used solely to improve service quality and ensure security.

Purpose of Data Use

Collected information is used for the following legitimate purposes:

2.1 Account Management

Information is used to create user accounts, carry out verification, and ensure secure login. Some services may be limited if identity is not verified.

2.2 Financial Transaction Processing

Financial information is required to process deposits and withdrawals. The minimum deposit at 1111bet is ৳300 and the minimum withdrawal is ৳500. Transaction data is stored in encrypted form.

2.3 Customer Support

A user's account information may be needed when providing assistance via live chat or email. This information is not used beyond delivering that support.

2.4 Security and Fraud Prevention

Automated systems are used to detect unusual transactions, multiple accounts, or suspicious activity. This helps keep all users' accounts secure.

2.5 Service Improvement

User behaviour is analysed to improve game selection, payment methods, and usability. This analysis is always conducted as anonymised statistics.

Data Storage and Security

1111bet follows industry-standard technology and practices to protect user data.

3.1 Encryption

All data transfers are encrypted using SSL (Secure Socket Layer) technology. Stored data is also protected with AES-256 encryption, making unauthorised access virtually impossible.

3.2 Access Control

Only authorised staff may access user data, and only when required for specific tasks. All access is logged and regularly monitored.

3.3 Retention Period

Relevant data is retained while the account remains active. Even after an account is closed, certain information may be kept for the period required to meet legal obligations. Data is securely deleted once that period ends.

Sharing Data with Third Parties

1111bet never sells or rents users' personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Payment Processors

The relevant payment processor may be provided with the necessary financial information to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These processors operate under their own privacy policies.

4.2 Technology Service Providers

Limited data may be shared with selected technology partners for server hosting, security testing, or analytics services. All such partners operate under strict confidentiality agreements.

4.3 Legal Obligations

Providing data in response to a court order or a lawful request from a competent authority is a legal obligation. Only the information strictly required is provided in such cases.

Cookies and Tracking Technologies

1111bet uses cookies and similar tracking technologies on its website and app. These are used to improve the user experience and maintain security.

5.1 Types of Cookies

• Essential Cookies: Necessary to maintain login status and sessions
• Functional Cookies: Store language preferences and personalised settings
• Analytics Cookies: Help monitor and improve site performance

5.2 Cookie Control

Non-essential cookies can be disabled by changing your browser settings. However, disabling certain cookies may mean that some features of 1111bet do not work correctly.

User Rights

As a user of the 1111bet platform, you have the following rights:

6.1 Right to Access Data

You may request to view the personal information stored in your account at any time. We will provide a summary of that information within a reasonable time.

6.2 Right to Correct Data

If any of your stored information is incorrect, contact our customer support to have it corrected. Information will be updated subject to the provision of appropriate documentation.

6.3 Right to Delete Data

In certain circumstances you may request that your personal data be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all data immediately.

6.4 Right to Object to Processing

You may object to marketing communications or optional data processing. Once an objection is received, that processing will be stopped as quickly as possible.

To learn more about managing your account responsibly, read our Responsible Gaming Guidelines, which also include advice on keeping your data and account secure.

Protection of Minors

1111bet strictly prohibits registration or use by anyone under the age of 21. We do not knowingly collect any information from minors. If we have evidence that a user is under 21, the relevant account will be closed immediately and any collected data will be deleted.

If you believe a minor is using 1111bet, please notify our 24/7 customer support immediately.

Changes to the Policy

1111bet reserves the right to amend or update this Privacy Policy at any time. In the case of significant changes, you will be notified via your registered email or through a notice on the platform.

Continued use of the platform after an update constitutes your consent to the terms of the new policy. You are therefore advised to review this page regularly. You may also visit our About Us page to learn about the full rules governing our services.

International Data Transfers

1111bet may process data on servers located in various countries. Whenever data is transferred internationally, it is ensured that the data protection standards at the destination are consistent with this Policy. All data remains encrypted during transfer.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our team provides support in Bengali and English 24 hours a day, 7 days a week.